Benchmarking

Z/Yen uses benchmarking as a tool to assist clients in decision-making and understanding their markets. Once invited to participate in a study, participating organisations find that their brief contributions are highly rewarded on receipt of the final report highlighting their comparative position in the market against their peers.

Z/Yen regularly runs benchmarking studies across various sectors and is able to tailor its benchmarking services to new sectors and markets.

The following are some of Z/Yen's recent benchmarking studies:

Financial Services Benchmarking - Z/Yen is the market leader in benchmarking banking operations performance. Z/Yen has established itself as the leading organisation in measuring and comparing infrastructure costs, headcount, volume and efficiency indicators on a "like-for-like" basis. Z/Yen has enabled a series of Competitive Cost Comparison (CCC) Surveys that span almost the entire product range of a major commercial or investment bank.
Charity Insurance Benchmark - The not-for-profit sector is struggling to cope with steep rises in insurance costs in recent years. Z/Yen Limited, the UK's leading risk/reward management firm have recently completed a major benchmarking study to help the sector understand the current state of insurance, including an in-depth analysis of insurance costs, claims, restrictions and options.
Sales and Marketing Benchmark - Z/Yen is exploring the nature of sales & marketing activity to provide a comparative tool for industry professionals. This will enable participants to benchmark the commitment that their company makes to this area compared to the rest of the market.
Charities Consortium IT Director's Group Benchmark 2002/03.

Benchmarking

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