Z/Yen successfully assists British Gas through major change.

Risk/reward specialist, Z/Yen Limited, has played a major role in helping British Gas establish the outsourcing of its `legacy' Information Systems.

British Gas is undergoing a major restructuring which involves introducing new computer systems. The existing, or legacy systems, need to be kept running while the handover to the new systems is achieved.

Last summer a contract for managing the legacy systems was awarded to Hoskyns plc.

With only four months to put in place a Contract Management Team, British Gas IS Change Manager Kevin Connolly turned to Z/Yen for help. Kevin recognised that it was essential to have a `core of expertise' who were goal-orientated. Z/Yen was asked to firmly establish the foundations of contract management and help pull together the CMG team.

Kevin Connolly explains: "Z/Yen's lively and energetic style constantly challenged us to find positive solutions while providing the knowledge and experience to help guide the process. Their mission was to put in place the commercial management culture and make CMG `fit for purpose'. Their consultants helped us to establish policies, controls and reports necessary to manage this complex contract. Their approach enabled me to prioritise our efforts effectively and to quickly interface with the 48 members of the Hoskyns contract management team."

For further information please contact Linda Cook of Z/Yen on (020) 7562-9562 or Kevin Connolly of British Gas on (01784) 461666