Z/Yen has just announced the results of its first two 2005 Operational Performance Studies. The results were keenly awaited by banking operations professionals worldwide (the phone never stopped ringing with requests for early copies) and Z/Yen is delighted to announce that in Europe, CSFB (equities - for the second year) and ABN AMRO (fixed income) have been voted best operational banks.

In the USA, the awards went to JP Morgan (equities) and Morgan Stanley (fixed income), and the Derivatives and Asia awards will be announced later in December.

Client feedback has included, (we like this one) “thanks again for your exemplary work, leadership, and diligence and particularly the extreme effort to turn these results around so quickly back to us”.

The study teams this year (Smith, Birch, Guerriero, Pitcher, Wright, Yeandle, Long, Taylor, Avrami, Davies) collected and analysed 50,000 rankings from over 200 Investment Managers and Hedge Funds in 20 countries.