As in 2005, the 2006 Z/Yen award for Operational Performance was presented to Credit Suisse on June 21st at this year’s Thomson Extel Survey Awards, by the Rt Hon William Hague MP on June 21st. Having been prepped by Jeremy Smith and James Pitcher, William Hague excelled himself by himself by pronouncing Z/Yen correctly. The 2006 round of Operational Performance Surveys are now underway and three new banks have already signed up to take part this year. The Z/Yen survey team has now increased to 10 with new associates, Martyn Howell in London and Peter Cardosa in Asia.