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Banking On AI – Latest Customer Research
Webinar

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There is a huge buzz currently around AI; both its benefits and visions of apocalyptic futures. It is important that banks adopting AI take their customers on the journey with them.

GFT’s latest Banking Disruption Index, a quarterly assessment of consumer attitudes towards digital transformation, focuses on the innovation led by AI and how it is affecting the experience of the modern banking customer. This webinar explores the results of the assessment, as we continue to witness the ongoing bloom of the ‘AI spring’ and the general population is quickly coming to grips with the latest this technology has to offer.

Speakers:

Richard Kalas is a Customer Solutions Director at GFT, helping our retail banking clients address their strategic and operational challenges in the new digital economy with truly innovative solutions and services. Before GFT, Richard was a Solutions Architect with Meniga, having held similar roles at Ubiquem and Temenos, leading solutions for organisations such as Metrobank, JPMC, UBS and The Bank of England.

Simon Thompson is Head of AI, ML and Data Science at GFT in the UK and brings nearly 30 years’ experience of using machine learning to create value for customers. His team delivers a systematic and scientific approach to AI, drawing on GFT’s comprehensive and deep knowledge of financial services as an industry. Simon provides technical leadership within the projects he conducts and has led and coordinated large teams in highly stressful situations to successful outcomes. He regularly participates in mentoring for junior members of his and other teams on all aspects of AI and machine learning. He has a consultative approach to work and is continuously looking for new challenges and opportunities to grow his knowledge.

Date
Tuesday, 10 October 2023

Time
11:00 - 11:45 BST

Cost
Free